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Staying Healthy Together During the Coronavirus Pandemic

Staying Healthy Together During the Coronavirus Pandemic

Changes to How We Operate

Coronavirus Clinic Procedures

We have created clinic procedures to increase safety during the COVID-19 Pandemic in direct accordance with federal CDC & OSHA guidelines. These procedures include pre-screening, social distancing within the clinic, personal protective gear (PPEs), and a new treatment space design. In addition to heightened cleaning & disinfection, the clinic now offers a touchless payment process and important new ways to communicate with our new clinic scheduling & medical records system, Jane.

Pre-screening

Patients will complete an online survey before each appointment to gather information about your condition, ensure  privacy, and limit acupuncturists’ exposures to pathogens during interview times. Patients need to complete their online survey the day before the appointment to ensure the acupuncturist has reviewed your concerns.
So how does it work? After you schedule your appointment, you’ll receive an email with a link to your check-in survey. Follow the link to your survey (your surveys will vary as your condition changes) and answer the questions.This is a new procedure for returning patients.

Patients will receive temperature screenings at their appointments. If your reading is over 100F we will not be able to give you acupuncture. Due to the risk exposures a fevered person brings, as well as the cost and effort of decontamination, patients who come to the clinic with a fever will not be reimbursed for the session.

If you have had a fever, cough, shortness of breath, vomiting, or diarrhea in the last 10 days, please do not come in for treatments.

If you have tested positive for the coronavirus or live with someone who has tested positive in the last 14 days, we ask that you schedule a telehealth session so our director can assess you further, provide you with support so you feel better as fast as possible, and are able to come in for more care in the future.

Appointment Mechanics: Payment types accepted

By Appointment only. Our new Coronavirus containing clinic procedures include no walk-in appointments. Patients mush have an appointment before arriving at the clinic. You can schedule using our online scheduling system or by calling (813) 237-8920.

Appointments are now prepaid. You will pay a deposit at the time you schedule and complete payment before your session.

Patients now will fill out an online check-in form 24 hours before your scheduled appointment.

Once you arrive at the clinic, please call (813) 237-8920 from your car or the patio and wait for the staff to provide more information and let you inside the building.

We now offer touchless payment. Patients pre-pay for their appointments through our new scheduling system before coming inside the building. No cash will be accepted at this time.

Patients wait in their car or outside the clinic building until their appointment time  No chairs are available for waiting inside our reception area. People accompanying the patient should wait in their car.

Appointment times are not a suggested arrival time. Please arrive 10-15 minutes before your scheduled appointment so you can be in your chair at your appointment time. Late arrivals may not receive care if the clinic is full or the acupuncturist is with another patient.

PPEs and Physical Proteions

COVID-19 clinic procedures require that everyone wear a mask while on clinic property. If you don’t have one already, you can purchase masks from us. We offer two kinds: regular fabric masks with filters (for $10) and hybrid fabric masks (for $25).

Staff will wear scrubs, masks, and surgical caps; the acupuncturists will additionally wear KN95 and face shields.

We also have put a plastic barrier in front of the products for sale in Reception. If you’d like to purchase a product, please ask the staff at the front desk for help. Plastic barriers like this help us with cleaning and air control.

Please keep your shoes, jackets, hats, bags, etc. on your person until you are at your chair once your arrive at the clinic. We are no longer using a coat rack in reception. All the possessions you bring with you need to fit inside the plastic bin we provide at your treatment chair.

Please be sure to wear your mask in the bathroom and wash your hands. And be sure to close the lid to the toilet before flushing! Virus particles enter the air when toilets are flushed if the lid is open.

Social Distancing & Traffic Flow

We miss seeing you!! Even though we would love to hug you, we ask that you maintain a 6′ distance between you and other people at the clinic.

We have removed chairs in the reception area to direct flow into treatments areas and lessen risks of exposure.

Floor markings and signs identify where to stand to maintain social distancing: outside bathrooms, the kitchen, and in reception.

Our chairs have always been more than 6 feet apart. We’ve re-arranged the treatment space to assure additional spacing during your acupuncture session.

The physical layout in the treatment areas has been optimized to limit the circulation of airborne pathogens.

We will treat up to 6-8 appointments each hour. Appointments are staggered 10 minutes apart.

In the past, we had 18 chairs in the clinic and offered unlimited rest time. We now have 13 chairs and are limiting rest time as needed. Having 13 chairs allows us to keep about 8-10 feet between our treatment recliners and only 1 person in the reception area at a time. You will see each chair has a plastic tray available to stow your shoes and bags during your session.

We will have one staff-only bathroom and one patient bathroom. The Red Bathroom, next to where the Zine Distro was, is the patients bathroom.

The Red Room is no longer a treatment space available to patients. All treatments will be done in the large Tile Room or the Pergo Room.

Sanitation and Hygiene: Stepped-up cleaning and disinfecting

Hand sanitizer use is required by everyone in the building. We ask that you sanitize your hands when you enter the building and after your treatment.

We use hospital-grade disinfectants and clean touch surfaces throughout the day. We don’t hide our cleaning from your — but we do strive to be quiet while we clean!

Clinic support staff wipe down surfaces in the bathroom after each person.

Cotton linens on treatment chairs are changed after each session.

Increased infection control training and poster campaigns have been put in place to encourage everyone to keep up with heightened sanitation!

High-efficiency air purifiers with UV-C are located throughout the clinic.

Clinic staff are monitored for their health and well-being and temperature checks occur before each shift.

What *You* Can Do

Do your best to optimize your immunity. Washing your hands regularly, not touching your face, cleaning your phone, staying hydrated, eating your favorite healthy foods, getting rest, and enjoying our beautiful weather are all great ways to optimize your immunity.

When we wash our hands we literally send the virus down the drain. Not touching our faces will prevent the virus from getting inside through our eyes, nose, and mouth.

What About Acupuncture?

Acupuncture does not treat the Coronavirus. But. Acupuncture is often used to treat stress, anxiety, insomnia, and tension – all things this virus might indirectly cause. Acupuncture can boost your immunity, help you sleep, and community acupuncture can give you a safe space to feel connected to others.

Now is the time to reconnect. To take care of ourselves and loved ones, and check in on our neighbors. It’s time to re-build community.

Regarding COVID-19

Things are Changing So Check Back Often The new Coronavirus and COVID-19 are changing many things in our lives. Follow this space for news of community acupuncture’s return and to learn about TeleHealth, our new service. Dear Friends, As of March 20th, 2020, we have temporarily ceased providing acupuncture at Seminole Heights Community Acupuncture. We… Continue Reading

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DIY Winter Electrolyte Drink

Your Winter Drink Here is a simple, easy, AND delicious recipe for a homemade electrolyte drink that’s a big hit in my house during the winter months. Electrolytes are minerals in your body that have an electric charge. They’re found in your blood, urine, tissues, and other body fluids. Electrolytes are important because they help balance… Continue Reading

Winter Recipe: Reishi Hot Cocoa

Winter Recipe: Reishi Hot Cocoa

A perfect winter recipe It’s the time of year to get cozy with a steaming mug of hot chocolate, and what better way to add a little warmth than with spicy chocolate?   Schedule an herbal consult so Gururas can send you home with your own custom, bespoke medicinal cocoa blend!  Not in the mood… Continue Reading

9 Healthy Winter Tips

9 Healthy Winter Tips

Nourish your mind and body this Winter Take special care of yourself with these easy winter health tips inspired by Chinese medicine. Good any time of year, these activities are particularly associated with improved health in wintertime. 1. Sleep.  Achieve better sleep by retiring to bed before 10 p.m., turning your electronics off at least… Continue Reading

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Use Moxa at home to increase the effects of your acupuncture While you may not be needling yourself at home, you *can* use moxa. I like to give patients a stick of moxa to use between appointments, especially during wintertime, or if you run cold, or are overstressed so you can DIY Moxa whenever you need.… Continue Reading

Boost Your Immunity With This 1-Minute Acupressure Routine

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Build Resilience & Boost Immunity This Winter Practice this one-minute self-massage routine each day to help you boost your immunity and stay healthy throughout the winter this year. I recently came across this sentence when I was leafing through some old notes from acupuncture school: “Acupuncture builds resilience & strengthens our natural resistance to disease.”… Continue Reading

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Stress Busters! When life gets chaotic, and it invariably does, how do you cope? One convenient, effective (and free!) option is controlled breathing. Paying attention to your breath invokes the Relaxation Response, which can reduce stress, ease anxiety, and promote clear thinking, as well as slow down your heart rate and lower blood pressure. Making… Continue Reading

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What is our immune system? Understanding the biomedical perspective Our immune system defends our body from attacking germs, like bacteria, and is involved in our body’s response to injury. This defense system is made up of entire organs and vessel systems like the lymph vessels, but also of individual cells and proteins. The main parts… Continue Reading

Clinic Hours

Monday: 2:30PM – 6:30PM

Tuesday: 12PM – 6PM

Wednesday: 11AM – 5:30PM

Thursday: 12PM – 6PM

Friday: 10AM – 5PM

Saturday: Closed

Sunday: Closed

POCA

POCA

Seminole Heights Community Acupuncture, our staff, and volunteers are members of the People’s Organization of Community Acupuncture. POCA is a co-operative run and fueled by co-op members who believe that acupuncture should be available to people: learn more about that here.

We see acupuncture changing lives every day. It’s simple, safe and effective, as well as the most widely used medicine in the world! Last year POCA clinics, about 150 of them in all, gave more than 1 million treatments.

We support the Community Acupuncture movement with our POCA membership and our volunteer hours.

We know that acupuncture can change the world, and would love for you to join us in The Calmest Revolution Ever Staged!

Interested? Help spread access to acupuncture by learning more about POCA.  Click here to join online.  Or drop by Seminole Heights Community Acupuncture to talk with us more about our favorite co-operative, POCA!

 

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